Need-to-knows

Dalat Visa Run FAQ

Mountain pickups, Tay Ninh fixers, and our 90-day Vietnam E-Visa desk explained in plain English.

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Timeline

General questions

How long does the Da Lat → Moc Bai trip take?

Plan on ~16 hours door-to-door. We leave Da Lat before dawn, pick up Bao Loc riders along QL20, arrive at Moc Bai around 08:30, finish the immigration loop by late morning, grab lunch in Tay Ninh, and return to Da Lat between 19:00 and 21:00.

Which pickup zones do you cover?

Da Lat center, Trai Mat, Nam Ban, Tuyen Lam, Bao Loc City, Di Linh, Madagui, and gated resorts along QL20. Saigon drop-offs can be arranged for riders continuing south.

What’s included in the fare?

Private car, bilingual driver, tolls, fuel, Tay Ninh fixers, snacks, water, blankets, and WhatsApp updates. Cambodia visa fees and Vietnam E-Visa government charges are separate.

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Immigration

Documents & fixers

Do you help with Cambodia visas?

Yes. Our Tay Ninh fixer queues the VOA line, fills the form, pays the fee (USD cash), and escorts you across to Bavet and back. Visa-exempt nationalities still follow them so we can photograph stamps.

What should I pack?

Passport valid 6+ months, current Vietnam visa/TRC, exit slip, two spare photos, proof of onward travel (if needed), and USD cash for Cambodia. Private-car riders can bring one checked bag plus a personal item.

How do the 90-day Vietnam E-Visa add-ons work?

Upload passport + portrait before we depart. Once Cambodia stamps your exit we submit Standard, Fast, or Rush E-Visa tiers and keep you updated until the approval PDF arrives.

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Payments & policies

Logistics

When do I pay?

Private cars: pay cash (VND/USD) or bank transfer when you return to Da Lat. E-Visa/push fees accept Wise or Revolut.

Cancellation policy?

Free cancellation up to 24 hours ahead. Same-day cancellations incur 50% because drivers and fixers are already staged.

Special requests?

Need Saigon drop-offs, extra luggage trailers, or invoices for your employer? Note it on the booking form or message WhatsApp +84 369 308 237.

Still have questions?

Dispatch is online 05:00–22:00 daily. Message us anytime.