How does the 90-day Vietnam e-visa add-on work?
You upload your passport photo page and a white-background selfie when you book, then ride to Moc Bai as usual. The moment Cambodia stamps your exit, you snap a bright photo of the exit stamp and send it to the visa desk; they file your new 90-day e-visa through the official government portal, refresh it until it is approved, and WhatsApp you the approval PDF and the green light to re-enter.
What are the e-visa processing tiers and prices?
Three tiers: Standard (3–4 working days), Fast (1–2 working days), and Rush (4 hours to same day, weekday exits only). The service fee is 2,400,000 VND for single entry or 3,100,000 VND for multiple entry, covering the desk's work; government portal charges are handled inside that. Online guided support is 250,000 VND and onsite guided support is 1,000,000 VND.
Can I get a 90-day multiple-entry e-visa in 2026?
Yes. Vietnam's e-visa program grants stays of up to 90 days, and both single-entry and multiple-entry options are available. The multiple-entry e-visa costs 3,100,000 VND through our desk versus 2,400,000 VND for single entry — worth it if you plan to leave and return within the 90 days, for example on trips to Cambodia or Thailand.
How early should I upload my documents?
As soon as you lock in the vehicle. The visa desk prefills the application form and verifies every passport and portrait before departure, so the only thing they need on run day is the exit-stamp photo. Uploading late risks missing your re-entry window, especially on Fast or Rush tiers.
What documents does the visa desk need from me?
A clear photo of your passport bio page (under 5 MB), a selfie with a white background, your Vietnam address plus phone and email for the application form, your desired re-entry date, and your preferred processing tier. Everything is uploaded through an encrypted portal and stored in a private booking folder shared only with you, your driver, and the visa desk.
Why can't you submit the e-visa before I leave Vietnam?
Vietnam immigration only accepts an e-visa application once you are outside the country, so the submission is triggered by your exit stamp. That is why the timing works so well with a visa run: you exit at Moc Bai in the morning, the desk files immediately, and by the time you finish lunch in Tay Ninh the approval is usually in your inbox — the border systems sync within 30–60 minutes of approval.
What if my e-visa is not approved before we leave the border?
The team does not strand you. If approval is still pending when the convoy is ready to leave, the desk keeps refreshing and escalating, arranges lodging at the border if your buffer runs out, and your driver waits or returns for you the next day. In practice, Fast and Rush tiers clear before the return leg departs; Standard tier is best booked with a multi-day buffer or a hotel night in Tay Ninh.
Does the e-visa add-on work on weekends?
The cars run every day, but the e-visa desk pauses on weekends because Vietnam immigration only processes e-visas Monday to Friday (excluding holidays). If you need Rush or Fast same-day service, book a weekday departure; weekend runs still renew your stay if you already hold a valid visa and simply need the exit-and-re-entry stamps.
Can I add or swap travelers after booking?
Yes. Drop the new traveler's documents into the WhatsApp thread or booking folder and the desk appends them to the same booking ID, up to 10 travelers per visa reservation. Tier changes are also possible mid-trip — you can upgrade or downgrade Standard, Fast, or Rush and simply pay the difference.
Is my personal data safe with the visa desk?
Yes. Documents travel through an encrypted upload portal into a private booking folder shared only with you, your driver, and the visa desk, with official government payment receipts stored alongside. After the visa is issued and you have re-entered Vietnam, the desk purges the uploads from its systems.